You might want to start with what your presentation is supposed to accomplish in the first place.

After a week in which I spent much of my time talking about the importance of tone, I’ve been struggling with a way to start this post.

Because there’s a far, farrrrrrr better...

Tone is a critical part of good communications — and it’s one many leaders don’t think about enough. Here’s how to check and improve your tone so that your messages get heard.

Want to hold a better conversation? Win a pitch? Move an audience?

Don’t react — respond

It only works if you’re not selective about when you’re empathy. 

Here’s an honest question. 

What was your first reaction when you heard about someone who wasn’t all that interested in a COVID-19 vaccine?  

Were you angry? Were you confused? Did you...

This is either going to be one of those posts that makes a difference to the world, or it’s going to tick you off entirely. 

I’ve been watching the conversations we’ve been having unfold over the past couple of years – media panels, keynotes, social media...

“Scenarios” can give you a better understanding of the way someone thinks.

When is a question not a question?

Good question.

And it’s one with a simple answer. A question is not a question…when it’s a scenario.

We spend a lot of time asking questions as a way to...

How to build a brilliant career by asking three types of questions.

Want to instantly build a career that sets you apart from the crowd?

Be the person who asks the best questions.

One of the biggest challenges we have when it comes to communications is the fact that we tend to go on autopilot. If...

Before you read, you scan – and knowing that can revolutionize the way you create any kind of content.

Article at a glance.

• Audiences don’t read, they scan
• Build a UI for your content
• Use visual writing tools like gist summaries and white space

This isn’t...

Why your storytelling might not actually be storytelling.

It happens almost every time I coach someone.

We’re chatting through ways to make their presentation more engaging, and storytelling invariably comes up.

“Oh – I have a great story I can use here.” To which I respond,...

When you start your presentation, change one key word in the first thing you generally think about presentations.

“Here’s what I want to say.”

Most times that I meet with an outstanding leader such as yourself to discuss the next presentation/pitch/panel they’re going to...

Want to fix your talk in fewer than 30 minutes? Do just these five things.

You present far more often than you think.

Every time you pitch an idea on where to go for dinner, you’re making a presentation.

Every time you hold a quick huddle with your boss to share numbers/analytics/research,...